Privacy Policy

Last updated: November 7, 2025

1. Introduction

Welcome to Medical Artists ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Information You Provide to Us

When you use our platform, we may collect the following types of information:

  • Account Information: Username, name, and email address when you create an account
  • Authentication Data: Password (stored securely as a hash)
  • Profile Information: Company name, location, headline, website URL, and biographical information
  • Content: Artwork titles, descriptions, and uploaded images
  • Communication Data: Messages and contact information provided through our request access form

2.2 Automatically Collected Information

  • Usage Data: Information about how you use our website, including pages visited and features used
  • Device Information: IP address, browser type, device type, and operating system
  • Cookies: We use an authentication cookie (auth-token) to maintain your session

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To create and manage your account
  • To authenticate your identity and provide secure access to the platform
  • To display your artist profile and artwork to visitors
  • To communicate with you about your account and our services
  • To improve and optimize our website and services
  • To ensure the security and integrity of our platform
  • To comply with legal obligations

4. Public Information

When you create a profile on Medical Artists, certain information is visible to the public:

  • Your artist profile, including headline, company, location, and biographical information
  • Published artwork, including titles, descriptions, and images
  • Profile and banner images
  • Public username and profile URL

Please be aware that any information you choose to make public on your profile can be viewed, accessed, and used by others, including search engines.

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

  • With Your Consent: When you explicitly agree to share information
  • Public Profiles: Your public profile and artwork are accessible to anyone on the internet
  • Legal Requirements: When required by law, court order, or government regulation
  • Service Providers: With third-party service providers who assist us in operating our platform (e.g., cloud storage providers)
  • Business Transfers: In connection with any merger, acquisition, or sale of assets

6. Data Storage and Security

  • Your data is stored securely using industry-standard practices
  • Passwords are hashed using secure cryptographic methods
  • Authentication tokens are encrypted and stored in secure cookies
  • We use HTTPS encryption for all data transmission
  • Regular security assessments are conducted to protect against unauthorized access

7. Cookies and Tracking Technologies

We use various types of cookies and tracking technologies to enhance your experience on our platform:

7.1 Necessary Cookies

These cookies are essential for the website to function properly and cannot be switched off. They include:

  • Authentication cookies (auth-token): Maintain your logged-in session for up to 7 days
  • Cookie consent: Store your cookie preferences
  • Security cookies: Protect against fraudulent activity

7.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use:

  • Google Analytics: Collects information about your use of the website, such as pages visited, time spent, and navigation patterns. This helps us improve our website's performance and user experience.Learn more about Google Analytics privacy
  • Hotjar: Records and analyzes user interactions, including heatmaps, session recordings, and feedback tools. This helps us understand how users navigate and interact with our site.Learn more about Hotjar privacy

7.3 Managing Cookies

You can control which cookies you accept through our cookie preferences manager, accessible from the cookie banner or footer link. You can also control cookies through your browser settings. However, disabling necessary cookies may limit your ability to use certain features of our website.

To manage your Google Analytics privacy settings, you can use theGoogle Analytics Opt-out Browser Add-on.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and personal information
  • Data Portability: Receive your data in a portable format
  • Opt-Out: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

9. GDPR and CCPA Compliance

We are committed to complying with data protection laws around the world, including:

9.1 European Union (GDPR)

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR):

  • Right to access: Obtain confirmation that we process your personal data and access to it
  • Right to rectification: Correct inaccurate personal data
  • Right to erasure: Request deletion of your personal data under certain circumstances
  • Right to restrict processing: Limit how we use your personal data
  • Right to data portability: Receive your personal data in a structured, commonly used format
  • Right to object: Object to processing of your personal data for certain purposes
  • Right to withdraw consent: Withdraw your consent for processing based on consent
  • Right to lodge a complaint: File a complaint with a supervisory authority

9.2 California (CCPA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

  • Right to know: Request information about what personal information we collect and how it's used
  • Right to delete: Request deletion of your personal information
  • Right to opt-out: Opt out of the sale of your personal information (we do not sell personal information)
  • Right to non-discrimination: We will not discriminate against you for exercising your CCPA rights

We do not sell personal information as defined by the CCPA. Any sharing of data is only as described in Section 5 of this Privacy Policy.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Medical Artists

Email: [email protected]